Additional Information


As we mentioned on our home page. Soil is the enemy of carpets, rugs, Upholstery and draperies. The most important thing you can do to prolong the look of your carpets & upholstery is to vacuum often and vacuum correctly. Carpet cleaning and upholstery cleaning is also needed on a consistent basis at least every 8 months to 1 year for carpet cleaning, and every 1 to 2 years for upholstery cleaning depending on traffic and usage.

Ground in dust and gritty soil is the enemy and it can be removed with a good home vacuum used once a week. Most people don't realize that your carpet can hold up to 1/2 kg of dry gritty soil per yard. This can occur in areas such as entrance ways and heavily traveled areas that are seldom vacuumed. 

To vacuum efficiently spend most of your time on the traffic lanes where most of the damaging soil is deposited over time. The best way to vacuum is to go against the nap of the carpet this removes soil faster and improves the look of the carpet. In these heavily used areas go over 4-5 overlapping strokes this will give your vacuum time to pick up as much soil as possible. Remember the longer you go in between vacuumings the harder it will be to remove all that soil. Over time if neglected your traffic lanes will take on the color of the soil that is beneath.

Always use a Pristine Clean for your Carpet cleaning and upholstery cleaning, we understand the most important part of any carpet or upholstery cleaning is first the removal of all that dry soil.

Dogs and cats may be our best friends, but not necessarily the best friends of our carpeting, draperies and upholstery. Negelected animal stains have been a problem ever since people and animals have bonded together in companionship.

Urine: There are two types of reactions that can take place between the chemicals in an animals urine and those in the dyes and fibers in textile furnishings. The first type of reaction is immediately noticeable. Some dyes can change color as soon as the urine comes into contact with them. Often the original color can be restored by immediate application of the standard ammonia solution (See below)

The other reactions developes slowly over several days to several months and can result in permanent changes to the dyes and fiber. Not only can the dyes change but some fibers may become weakend or destroyed by the aged urine. If the urine is from say a dog or cat in repeated areas can seep into the backing and the pad. This makes it more difficult to remove Pristine CLean's Pet odor removal is the most effective on the market.

Feces: Pet feces tend to be easier to deal with than urine. Compact deposits can be quickly removed with a plastic bag. The surface should then be cleaned with the standard detergent solution and blotted dry. Rinse the aresa and blot again. (Caution never use a scrub motion on any stain.)

For loose feces use the same blotting process as in urine removal.

Be aware that some pet foods use dyes to make the meat look meatier these dyes along with the acids in the feces leave a red discoloration that can be permanent. 

Pet Stain Removal Tips : 

?When a customer encounters an animal "accident" have them immediately absorb as much liquid as possible. This can be done with toweling in a blotting motion pressing downward with hand pressure. This up and down pressing will wick the fluid into the towel. Never scrub as this will scrub the stain material deep into the fibers and in most cases cause permanent discoloration. Continue blotting until most liquid is removed. 

Then blot the area with the standard ammonia solution (see below). Again absorb into toweling.

Then blot with the standard viengar solution(see below). Absorb the area with toweling until as dry as possible.

Then place several dry terry cloths or white paper towels and wiegh it down and allow to dry 6-8 hours.

Standard solutions:

Test these solutions first by applying a small amount in an inconspicuous area to determine its effect on the fiber and dye. Wait approx 30 min to see if any color changes or damage to fibers. (Caution do not use these solutions on any type of wool carpet)

Standard white vinegar solution: One part white vinegar to two parts water.

Standard ammonia solution: One table spoon clear, uncolored household ammonia in one cup of water.

Standard detergent solution: One teaspoon neutral white or colorless detergent in a cup of lukewarm water. Just make sure detergent is bleach free!

Stubborn Stains: 

Even with the best of cleaning and spotting efforts certain stains may not come out completely. These tenacious stains are absorbed into the fibers an actually dye the fiber the same color of the stain material. Such color changes are usually permanent and cannot be reversed.

Three things contribute to these permanent stains.

#1 Is the type of stain material such as pet urine, furniture stain, drinks with food dyes, mustard etc..

#2 Is the type of material that is exposed to the spill. ie.. Wool, cotton, silk, some nylons. (Even stain resistant nylon carpets can be permanently stained by hot coffee or tea or bleach)

#3 Is the amount of time the stain material has been sitting on the fiber before being treated.

Pristine Clean carpet cleaning and upholstery cleaning has been very effective at removing even the most difficult stains including those mentioned above. We just need to let our customers know that there is a possibility that some of these could

become permanent.

Pristine Clean offers Red dye removal at an extra charge however we do guarantee that if a red dye stain is not removed there will be no charge.

Soil Filtration Lines:

These thin black lines in most cases form along the edges of the carpet and also in door ways in rooms where the door is closed most of the time. This soiling is caused by currents of air that carry microscopic  particles of dust, dirt, and soot. As air passes over the carpet, these soil particles settle and become embedded in the carpet pile yarn. In areas where the currents of air move more rapidly than normal the carpet acts as filter extracting the soil particles from the air. This soil is very fine and can penetrate deep into the yarns.

Unfortunately this discoloration cannot always be removed completely. The degree of removal depends the length of time the soil has accumulated the color of the carpet and by the amount of the air flow. 

Pristine Clean has had success in the complete removal of light filtration lines. I severe cases, traces may remain after cleaning.There may be added time involved in cleaning severe filtration lines which could result in extra charges.


Carpeting like most other textiles, is made under tension. tension is necessary so that the loom will function properly, producing a carpet uniform from one portion to the next.

Carpeting is differs from other textiles is that the backing is composed of several layers that may not have been pre-shrunk.

When the backing yarns absorb moisture, the fibers will swell, resulting in the relaxation of the yarns that were previously held under tension. Moisture which produces this swelling may be the result of humidity, spills or cleaning. This type of rippling does not mean the carpeting needs to be restretched and will lay back down as soon as the backing yarns dry out.

Improper installation may also cause the ripples. If the installation over padding was not done with a power stretcher, the carpet will still have the capacity to stretch. The carpet will likely stretch in traffic areas, and doorways where seaming is involved.

We Love our Pets  and  we promise to use nothing but the safest produsts to keep them safe.

We Love our Pets and we promise to use nothing but the safest produsts to keep them safe.